Weekend Spa Receptionist
The Spa at voco Lythe Hill Hotel and Spa is currently recruiting for a weekend receptionist. Are you interested in personal health and fitness, great with people and enjoy delivering great service, then this maybe the job for you. As part of IHG hotels you will enjoy the best employee discount scheme in the industry, with great rates on hotels worldwide. You will join a passionate and friendly team, where wellbeing and fun is the essence of everything they do.
Main Responsibilities:
- You will be responsible for welcoming our spa and health club guests and members
- Deal with enquiries and ensure a high level of guest satisfaction
- You will ensure all telephone calls are dealt with in a friendly, efficient and professional manner and take bookings and reservations
- You will assist with ad hoc tasks to ensure that the all areas within the club/spa are keep clean, tidy and well presented at all times
Knowledge, Skills & Experience Required:
- Possess good communication skills and have a friendly and professional manner
- Be able to deliver a high standard of customer service
- Be able to work early and late shifts and weekends
- Be numerate and IT literate
- Be able to work under pressure
You must be able to work between Saturday and Sunday and shifts between the hours of 7:30am and 8:30pm.
We offer a competitive salary, training and development, contributory company pension scheme, free onsite parking and company uniform.
Benefits:
- Company pension
- Employee discount
- Gym membership
- On-site parking
- Referral programme
